Legal Matters

PRIVACY STATEMENT

Protecting Your Privacy is Important to Us

Protecting your privacy is important to iCOM. We strive to keep your personal information confidential. Please take a moment to read the following policy to learn how we handle your personal information. A reference to “this Website” is to www.intelligentcommuter.com or www.icom.sg and all web pages thereunder, including the content, information, applications, programmes, images, sounds, graphics, video and other materials displayed therein and the functionalities or services provided therein (collectively the “Content”). Should you have any further enquiries or concerns regarding any of iCOM’s policy agreements, please contact us immediately.

Use of any iCOM service is subject to this privacy policy, unless otherwise stated. Each time you use any iCOM service you signify that you have read, understood and agree to be bound by this privacy policy.

The Security of your Personal Information
 

Your personal information is used by us only for the purposes identified below and access to your personal information is limited to those employees of iCOM who need to have access to it. However, we may disclose personal information to law enforcement officials and others when we, in our good faith judgment, believe that the law requires us to do so. We may also release selected personal information when that release is necessary, in our good faith and judgment, to apply or enforce the terms of our agreements with our customers and to protect our rights.

Accountability & Responsibility

We will be responsible for all personal data collected.  All personal data collected will be used and processed fairly and lawfully while in our possession or custody.  However, this web site may contain links to other sites. Please be aware that we are not responsible or liable for the privacy practices of such other web sites. This Privacy Policy applies solely to information collected by this Website.

Personal Information we collect

 

When you register with us or purchase any products or services from or through us, or if you participate in one of our surveys, contests, or promotions, or contact the Web Team, we may collect some or all of the following information: your name, identification number, address and telephone number, e-mail address, salary range, industry segment, date of birth, gender and your travel requirements.

Usage of your Personal Information

 

Name, identification number, e-mail address are required for the sole purpose of registering a user for our web site, together with setting up of an account with us. Your contact number would be required for our SMS reminder service and other customer services. Your mailing address serves as an alternative contact. Sensitive information like salary range, industry segment and gender are required solely for the purpose of our internal analysis of customer base. Your travel requirements are definitely required solely for providing our customised service to you.

Personal data collected will not be used for a new purpose unless we obtain consent from our customers. However, for the purposes of providing the iCOM services to you, we may disclose information collected from you to our service providers, agents or business partners and affiliates that we work with. We require that these privacy standards be observed by external parties who provide services to us and who may come into contact with your information, but we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from iCOM or otherwise.

Limiting Use, Disclosure and Retention

We will not disclose, share, transfer, sell or rent personally identifiable information to any third party. Customers will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, users may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.

We do not keep personal data for longer than is necessary for those purposes for which they are collected.

We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfill the identified purposes.

We do not use "cookies", “web-bugs” or any other tracking technologies to collect information from users of our web site.

We would not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.

Safeguards

We ensure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage.

Only authorised personnel have access to our systems.

Consultants, contractors or other unauthorised employees do not have access to the data.

Individual Access and Correction

We allow our customers the right to access their personal information. Customers can access their personal information by using their respective username and password to gain access to their personal information.

If your personal information changes, you may correct or update your personal information at the member information page or by contacting our Customer Service personnel.

You play a part

Please note that you play an important and substantial part in protecting the security and confidentiality of your personal information. Where we have given you (or you have chosen) a password which enables you to access any iCOM service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We also advise you that the transmission of information via the Internet is not completely secure, and may be intercepted or accessed by unauthorized third parties. While we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any iCOM Service; any transmission is at your own risk. It is your responsibility to take all necessary security precautions to ensure the integrity of your computer system, to minimize the risks of third parties gaining unnoticed access to your computer system, and to protect your computer system from viruses and other malicious code.

Complaints and Feedback

Mechanisms and processes are in place to receive and address complaints or feedback about our policies and procedures relating to the handling of personal data. Appropriate measures will be taken to amend policies and procedures if justified.

Amendments

iCOM reserves the right to modify this privacy policy at any time by placing a notice through certain iCOM Services. Continued use of any iCOM Service signifies acceptance of any such modification.

Site terms of use

Your use of our www.icom.sg or www.intelligentcommuter.com website

is governed by our site terms of use.