Text Box: Yes Text Box: No Text Box: No Text Box: Yes Text Box: Yes Flowchart: Terminator: Client reaches destination on time in comfort and affordability. Flowchart: Process: Driver ensures that all passengers alight at their respective DOPs. Flowchart: Process: Driver picks up Client at PUP, checks pass, to call Customer Hotline if discrepancies arise. Flowchart: Process: Driver reaches PUP. Flowchart: Process: Client calls Customer Hotline to cancel no-boarding Flowchart: Process: No-Board Records will be updated. Flowchart: Decision: Client manages to board?   Flowchart: Process: Driver performs time-check with Customer Service who will coordinate and call Client. Flowchart: Decision: Client changes mind to board?   Flowchart: Terminator: Client receives SMS as boarding reminder about 30 mins before scheduled boarding time. Text Box: In-Subscription Service Text Box: No Text Box: Yes Flowchart: Process: Client receives SMS as confirmation of no-boarding. Flowchart: Decision: Client waiting at PUP by TTB? Text Box: No Flowchart: Decision: Client replied "No" via SMS?  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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