Flowchart: Terminator: Client registers online
Flowchart: Terminator: Client receives email as confirmation of service. Client enjoys subscribed service.
Text Box: Pre-Subcription Service
Text Box: No
Text Box: No
Text Box: Yes
Flowchart: Process: Client adds service request if required, and logs out.
Flowchart: Process: Client fills in reason for rejecting proposal.
Flowchart: Decision: Acceptance level above 80%?
Flowchart: Process: Client fills up payment page, gives permission to process transaction when service is confirmed.
Flowchart: Decision: Proposal accepted?
Flowchart: Process: Data uploaded, operations in process. Service proposal drafted/ revised.
Flowchart: Process: Client receives email to be informed that a new/ revised proposal for requested service is ready, highlighting the expiry date for acceptance of proposal.
Text Box: No
Flowchart: Process: Client receives email informing of problem with registration. Client advised to call Customer Hotline to resolve issue.
Text Box: Yes
Text Box: Yes
Flowchart: Decision: Regn
OK?
 
Flowchart: Process: Client logs in, changes his password, reads terms & conditions and personalises his page.
Flowchart: Process: Client receives email with unique user-id and password.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For In-Subscription Service Flowchart, click here.

 

 


 

Problem Not Solved?

Call our Customer Support Team at 6406-5516 Monday through Friday 9am to 6pm. We will gladly serve you.